Our management fee is competitive with the local market and packed with added value. Plus, when you refer a guest who books directly, you can receive up to a 50% discount on our fee for that reservation.

It’s your home, and you’re always welcome to enjoy it. We ask that owners avoid peak-season stays so we can make the most revenue for you and us.

You’ll have full access to our Owner Portal, where you can:

• View a real-time calendar
• See booking and revenue reports
• Access past owner statements
• Block off dates for personal use

Owner payments are processed monthly. While our contract states payments are issued by the 15th, we consistently strive to pay owners by the 10th of each month for the previous month’s stays.

Our keyless check-in system ensures a smooth guest experience without a traditional front desk. Guests receive electronic lock or lockbox codes to go directly to the property. During spring break, we require in-person check-in at our office to verify ID and age requirements for added protection.

Each guest contributes to a damage protection program that covers certain types of accidental damages up to $1,500. Terms and exclusions apply.

In our experience, this coverage has been more than sufficient. We’ve found that our thorough inspection process after each guest departure allows us to catch and report issues quickly and keep claims well within the $1,500 threshold. For any intentional damage, we take swift action to recover costs directly from the guest.

Our fees are transparent and minimal. Here’s what to expect:

• Professional photography (one-time): $350
• Annual linen fee: Covers annual replacement
• Smart lock hosting fee if you have a smart lock
• We do not charge a setup fee.

We register your property with all necessary state and local tax authorities and collect and remit sales tax on your behalf.

During spring break, we confirm guest ages to ensure that the responsible renter is 25 or older.

Absolutely. Once you’re seriously considering joining us, we’ll be happy to connect you with other owners in similar situations. In the meantime, you can explore our Owner Testimonials to hear what others are saying about our property management services.

We believe in earning your business—not locking you in. After the initial 12-month term, you may terminate the agreement at any time with 30 days’ notice and no penalties. If you choose to end the agreement within the first year, you’ll be responsible for honoring existing bookings or paying commission on any reservations that are not fulfilled. This ensures a fair and respectful transition for both you and our guests.

Our principals have owned vacation rental management companies since 2008.

We currently manage over 180 vacation rentals across. Resilient in spirit and consistent in service, we continue to care for properties and people—always prepared for what’s ahead.

Yes. Every owner has direct access to a dedicated property managers, in addition to our management team. We’re available by phone, email, and through our owner portal. If you ever need us, we’re just a call away.